Updated December 12th 2022
It’s important to us that our clients feel fully informed and confident when working with us. That’s why we’ve made an extensive list of past clients’ questions along with answers from our experienced team. Browse through the information below, and if you have a question that isn’t included here, feel free to reach out to us today.
REFUND FOR PHYSICAL MERCHANDISE
Refunds for physical merchandise must be requested in 7 days of product being delivered
Must be returned in its original packaging
Must be in like new condition
There is no refund on shipping & handling
Refund will be given in 3 business day. Please allow 7-10 days for your bank to process this request
REFUND FOR ONLINE COURSES
We respectfully decline refunds for courses due to the nature of the product
You may reschedule within 72 hours from the date of the live online course
Refunds will be given for inability/technical errors in accessing the course
Please allow 7-10 business days for your bank to process the request
REFUND FOR LIVE WEBINARS, LIVE MEET & GREET
LIVE SPEAKING ENGAGEMENTS, CONSULTATIONS & COACHING.
We respectfully decline refunds for live events ( either in person, online or telecommunications.
You may reschedule within 72 hours from the date of the event
REFUND FOR WEBSITE
We respectfully decline refunds for any creative/intelligence projects.
2 Free revisions are granted. Every revision is 50 dollars thereafter.
REFUNDS FOR BUSINESS ENTITIES
We respectfully decline refunds for business entity filings. If you have an error or would like to change your business information. a 100 dollar assessment fee will be charged ( not all filings can be undone so be sure to double check your submission. I will provide you several opportunities to double check. DO NOT BYPASS those opportunities. They are there to protect you.